09:41
Jana Goodrich: Thoughts from a CEO
16:36
Tutorial 2: Video-b
15:23
Tutorial 2: Video-a
28:32
NS1 - 1.3 Measuring and Tracking Quality
Gap model, KPIs, balanced scorecards, Data Information Knowledge Wisdom
13:23
NS1 - 1.2 Impact of Process Variation and Process…
NS1 - 1.2 Impact of Process Variation and Process Improvement
PDCA, Kaizen, Variation